Hampton by Hilton Birmingham Jewellery Quarter

Clean, comfortable facilities with very helpful and polite staff. In my room I had twin queen size beds, a luggage stand, a shower en-suite, a hairdryer, a workspace, a good mirror, TV and closet space. It felt secure and was reasonably quiet in spite of the metro line being right outside. The temperature was good, and I had a good night's sleep without too much interruption from other guests. There were plenty of options at breakfast for my dietary requirements (gluten free). The excellent close connection with the West Midlands Metro stop, St. Paul's, right outside was a bonus and a large part of why I selected this hotel. I felt safe as a lone female traveller arriving at night walking between the metro and hotel entrance. Check in was easy and check out time at 11am was a bonus - a bit more time to relax in my room. The lounge facilities were comfortable and I could easily find somewhere to charge my devices even after check out. I also loved that it was only a couple of stops on the metro to get into the city and make onbound travel connections through New St station, and affordable too.

The room was big enough for the 3 of us - 2 adults and 1 child. The bathroom was wonderful, plenty of towels and provided hand soap, shampoo, shower gel etc. The reception staff were ok, a couple of them quite moody at times. Breakfast was brilliant, with a range of things to choose from. They could do with providing some vegetarian options with the full english. Coffee was great and lots of juices to choose from. The food was replenished often too. The young lady on the breakfast shift was lovely and helpful.

The price of the stay is really great, the location could not be better, since it is around the corner form the Metro! The room was an okay size, could have been a bit bigger but was fine for a few nights!

This hotel is absolutely spotless. The staff are amazing, polite friendly and welcoming. Location is a few stops on the tram from Grand central station approx 5 mins travel located right on the St Paul’s tram stop. We used the hotel as a base to visit Legoland discovery centre and Cadbury world.we had fresh towels and room cleaned every day. Public areas including bathrooms are spotless. Rooms are warm, beds are comfortable. The breakfast was really good for a complementary breakfast, it’s busy and so things run out but you only have to ask and they will be replenished. Duty manager Fay was very helpful and welcoming. It is an excellent spot for touring Birmingham. The best hotel we’ve stayed at in Birmingham. We were family of 14 with 5 rooms for 4 nights and had no complaints.

I recently had the pleasure of staying at Hilton Birmingham for two days, and I must say it was a fantastic experience. The hotel itself is well-appointed and comfortable, making it the perfect place to relax. What truly stood out during my stay was the exceptional service provided by Mihaela. From the moment I arrived, she went above and beyond to ensure that I had everything I needed. Mihaela was incredibly helpful, providing me with valuable information about the area and making my stay even more enjoyable. Her kindness and professionalism made a significant difference in my experience. I highly recommend Hilton Birmingham for anyone looking for a welcoming atmosphere and outstanding service. Thank you, Mihaela, for making my stay memorable!